Northwestern Energy on COVID-19:

NorthWestern Energy remains committed to keeping the lights during this unprecedented time. Our crews continue providing essential services including ongoing maintenance so that our system stays strong and reliable. We announced earlier today $300,000 in aid to assist the communities we serve that are struggling with the impacts of the COVID-19 pandemic. This is in addition to NorthWestern Energy’s annual charitable donations, economic development and local sponsorships and employee match programs, which were more than $2 million in 2019.

More than half of NorthWestern Energy’s aid will provide grants in the form of energy bill credits for our small business customers. This will help free up resources for small businesses, many of which are severely impacted by the COVID-19 crisis, as they continue their critical role in our economy and provide employment for members of our communities. This aid is available immediately as a bill credit and can be accessed through our website at https://contactus.northwesternenergy.com/CharitableGrantApp/applicationsb, so if you have a small business that is locally owned/standalone business that has been impacted please fill out the application above.

In addition, NorthWestern Energy will match donations from our employees, dollar for dollar, to organizations that provide emergency assistance for members of our communities experiencing difficulty paying their residential energy bill. One of NorthWestern Energy’s first actions in early March was to temporarily suspend most disconnections and late fees for households and small businesses facing hardship because of the pandemic.

NorthWestern Energy customers who have questions about their service or bills can call 888-467-2669 or 800-245-6977.

In summary:

  • NorthWestern Energy walk-in Customer Service Centers are temporarily closed and personnel who serve walk-in customers have been assigned other duties. All NorthWestern Energy facilities are closed to the public.
  • Our Customer Contact Center remains open 24/7 and can be reached at 888-467-2669 in Montana or 800-245-6977 in South Dakota and Nebraska. In order to keep our Customer Care employees safe, we have Customer Service Representatives operating from five locations and some home-based employees.
  • NorthWestern Energy voluntarily suspended service disconnections for non-payment, effective immediately, to help customers who may be financially impacted as the result of this outbreak. This suspension will apply primarily to residential customers and will remain in effect until further notice. You are encouraged to contact us if you are having trouble paying your bill.
  • NorthWestern Energy employees have been asked to not travel, and those who elect to travel are going into an mandatory 14-day self-quarantine. Strict travel restrictions have been implemented.
  • Access to all NorthWestern Energy critical facilities is restricted to essential employees only. Employees in these facilities have been split into segregated work groups to avoid physical contact.
  • NorthWestern Energy is using technology for meetings and cancelling assemblies.
  • NorthWestern Energy has split work groups, instituted work-from-home for a large portion of its workforce and assigned separate shifts.
  • Field personnel are still performing operations and maintenance work, but extra social distancing protocol has been implemented. NorthWestern field personnel will not enter a customer home or business except in very limited circumstances. In an instance where an employee does need to enter a home or business, extra precautions have been implemented.
  • We are temporarily suspending Home Energy Audits.
  • Our number one goal during this uncertain time is to provide reliable service while keeping the public and our customers safe.
  • Thank you for your understanding and patience.
  • Stay well and safe. If you have questions or concerns please email or call me. Please feel free to pass this on as you see fit.

Thank you,

Heidi Hockett
Manager – Community Relations
heidi.hockett@northwestern.com
Cell 406-590-1803
1501 N River RD
Great Falls, MT 59414

SBA Information & Assistance

Via Sweetgrass Development:

Here is the SBA information that businesses may utilize.  You may apply for both.  Please let me know if you have any questions and pass the information on to everyone in your communities.  If you are having issues logging into any of the programs, off peak hours are the best.  As always, contact me if you have any further issues, there are many people willing to assist with navigating the waters and answering questions!

  1. If your business has incurred economic injury tied to the COVID-19/coronavirus crisis, apply right away for an SBA Economic Injury Disaster Loan (EIDL). Here is a link directly to the application.
    EIDL loans are designed for economic recovery. You do not need to put a dollar amount in when you complete your online application, but down the road, you will need to document your economic loss caused by the COVID-19 crisis. You will be contacted by an SBA loan officer to discuss your application, hopefully within 2-3 weeks. Applications are processed first come first served. The maximum loan amount is $2million; 30-year term with no prepayment penalty. Rate is 3.75% (2.75% for non-profits).
    The SBA has streamlined the process and upgraded its web site. You will need your gross revenue, cost of goods sold and operating expenses for the 12 months ending January 31, 2020. Be sure to write down the password you set as there is no way to reset it.
    Applying for an EIDL loan qualifies your business for a loan advance of up to $10,000. The SBA hopes to fund the advance to a business’ bank account within three days of application. You will need to provide your bank routing information (Bank name, account number and routing number). You must provide this for direct deposit. If you receive any emails from the SBA, FIRST verifies the email sending address (click on it) to be sure it actually is from the SBA. Scammers are prevalent right now.
    If you submitted an EIDL application prior to March 31, 2020, you will need to go back into your application and select the loan advance up to $10,000 to be eligible for the advance. Businesses qualify for the $10,000 loan advance even if they are denied for an EIDL or even if you decide to not take the EIDL loan. It appears that the legislation made the $10,000 tax-exempt. 
    Essentially there is nothing to lose by applying for an EIDL. Nonprofit 501 c 3 entities are also eligible. Even if you are approved for the EIDL, you will not be required to accept it. Read the specifics on EIDL loans on the SBA website above. That is the most definitive information. The website is changing dynamically so check back often. 
  2. Congress created a new program in the CARES Act design to enable businesses to cover operating costs so that you can keep more employees on your payroll. The maximum of the loan will be 2.5 times your average monthly payroll for a twelve-month period. SBA is working to roll out the Payroll Protection Program (PPP) loan product through bank partners as soon as possible. You will be able to apply for this through any SBA 7a loan guaranty lender. Talk with your bank to see if they are an eligible lender. Other banks and credit unions, even groups like GFDA may become eligible (GFDA is a certified Community Development Financial Institution).
    The Montana SBA District Office advised lenders today to encourage applicants to begin gathering documents for the PPP. Those documents may include: verification of employees, including full-time and part-time hours, worked; pay rates; payroll tax filings reported to IRS; unemployment; documentation for any other expenses sought to be included in the loan amount, including rent, utilities, or other bills; transcripts of accounts; and, any other sort of document for payment they want to be included. With those documents, lenders may then start to calculate a loan amount. A borrower certification will likely also be required to be submitted. Montana SBA District Office staff also stated additional documentation not noted above may be required as official SBA guidance is released.
    The SBA posted a sample loan application (see here) for the PPP program. This can be useful for you to gather the information you need, but keep in mind your bank may use different forms and that the form can change once the SBA issues all of its guidance to lenders. This is not an actual application form.  
  3. Once the official PPP guidance is issued from SBA, talk with your banker to evaluate whether the EIDL or PPP would be a better route for you. Our business advisers will also be able to assist you. You cannot apply for multiple financing to cover the same things — no double dipping — but you may be eligible to receive loans from both programs to cover different things. 
  4. The PPP loan has a forgiveness component if certain criteria are met. Criteria will be announced within the official SBA guidance. If you receive the loan advance of up to $10,000 from the EIDL program, that may be deducted from the PPP loan forgiveness. Applying for an EIDL now does not affect your eligibility for the PPP, so long as the only funds you take is the $10,000 advance. Once the guidance for PPP loans is issued, you may decide to go back in to EIDL and withdraw your request. 5) If you previously applied for an EIDL and were denied, you can go back in and apply now for the $10,000 loan advance.  Due to relaxed guidelines for the EIDL passed through the CARES Act, businesses that have applied for the EIDL and were denied are being encouraged to reapply. 6) As always, the devil is in the fine print. Read the details (from SBA) and talk with your banker and other professional advisers before making any decisions. Now more than ever, do business with those you trust. With all the funding Congress has approved, every scam scum around the world has risen out of the gutter.

Information on SBA programs from Montana Director, Brent Donnelly

SBA – Economic Injury Disaster Loans and Loan Advance – https://www.sba.gov/page/disaster-loan-applications

Two SBA emergency capital programs are available today and more will be coming soon:

1. Low interest, long term Economic Injury Disaster Loans for up to $2 million: The first payment is deferred for 12 months. The application has been simplified and can be completed 100% online through our improved web portal at www.sba.gov/disaster .

2. Economic Injury Disaster Loan Advance for up to $10,000: The form to apply is part of the economic injury disaster loan application. If approved, these funds can be used for payroll and other operating expenses and will be forgiven.

These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses. The interest rate for non-profits is 2.75%.

SBA – Paycheck Protection Program – https://www.sba.gov/funding-programs/loans/paycheck-protection-program 

The Paycheck Protection Program is designed to provide a direct incentive for small businesses to keep their workers on payroll by providing each small business a loan up to $10 million for payroll and certain other expenses. If all employees are kept on payroll for eight weeks, SBA will forgive the portion of the loans used for payroll, rent, mortgage interest, or utilities.

Federal Reserive COVID-19 Impacts Survey

The Federal Reserve is asking for help in promoting the following survey in an effort to offer some basic information on the rolling economic impacts of the coronavirus outbreak. The Chamber asks Montana businesses to please take this 5-minute survey to help the Minneapolis Fed better understand business conditions at your firm at this critically important time. All responses are anonymous.

https://www.surveymonkey.com/r/COVID-Chamber-MplsFedSurvey-Week3

COVID-19 Resources March 25

Governor Bullock’s Announcement

Yesterday, Governor Bullock extended closures of public schools, and dine-in food service and alcoholic beverage businesses. Get more details on the Montana Newsroom announcement.

State of Montana

The State of Montana has put together a website to gather all State resources. You can find the site at https://covid19.mt.gov/

The state has also published a map to track the number of cases at https://montana.maps.arcgis.com/apps/MapSeries/index.html?appid=7c34f3412536439491adcc2103421d4b It is updated at 8:00 am and 4:30 pm.

Teton County Resources

The Teton County Health Department has made a COVID-19 page on the County website https://tetoncomt.org/2020/03/23/teton-county-covid-19-updates/ and is also regularly updating their Facebook Page https://www.facebook.com/healthytetoncounty/. You can reach them by phone at 406-466-2505.

Family Connections Child Care Services Announcement

For the health and safety for all in light of COVID-19, Family Connections offices in Great Falls and Havre are closed to the public. Our staff is still working and available. Contact us via email fcinfo@familyconnectionsmt.org or call us in Great Falls at 406-761-6010.

Family Connections Child Care Services and Emergency Related Services Available:

  • Refer Emergency workers who need access to child care with referrals to child cares with openings.
  • Refer families whose child care closed or need to find child care to child cares with openings.
  • Best Beginnings Child Care Scholarships to help eligible families pay for child care.
  • Child Care Professional Development courses are available online for child care providers.
  • Help businesses create solutions to child care for their employees.
  • Assist child care programs and families with child care policies and rules from state entities.
  • Connect child care workers whose child care has closed with open child cares or emergency child care needing additional staff.
  • Help child care programs that have changes in enrollment or experienced emergency expenses access emergency funding.

Family Connections is a private nonprofit entity and is the Child Care Resource and Referral agency proudly serving twenty-three counties in north-central and northeastern Montana.

Governor Bullock Announces Closure of Dine-In Food Service and Alcoholic Beverage Businesses, and Other Activities that Pose Enhanced Risks to Curtail Spread of COVID-19

The Teton County Sanitarian and the Teton County Health Department are available if you have any questions about this directive:

Teton County Health Department
Health@TetonMT.org
(406) 466-2562

Austin Moyer
Teton County Sanitarian
AMoyer@TetonCountyMT.gov
(406) 466-2150

They recommend that all businesses prepare for the likely possibility that this directive will be extended beyond March 27th, and currently unaffected businesses should make preparations so that they are not blindsided by a similar order on all “non-essential” businesses. Unfortunately, we would not expect to get advanced notice regarding such an order, so businesses should make sure their employees understand what plans they have in place before they are needed.

This directive permits food delivery and takeout

To curtail the spread of the COVID-19 pandemic in Montana, Governor Steve Bullock today announced measures to close dine-in food service and alcoholic beverage businesses and other activities that pose enhanced health risks, effective at 8 p.m. on Friday, March 20, 2020. This Directive expires at 11:59 p.m. on March 27, 2020, the same day that school closures are set to expire, though the date will likely be extended.

“Both young and older Montanans, in urban and rural communities, have tested positive for coronavirus, making it even more clear that this virus impacts us all and that these actions are imperative to protecting our friends and neighbors,” said Governor Bullock. “We face extraordinary health risks – and with it even further risks to our economic and social well-being – if we do not act now. I do not take this decision lightly and it was done so in consultation with public health professionals. Montanans, too, need to take this seriously. It’s up to all of us to stop the spread of this virus.”

Under the Directive, the following places are closed to ingress, egress, use, and occupancy by members of the public:

  • Restaurants, food courts, cafes, coffeehouses, and other similar establishments offering food or beverage for on-premises consumption.
  • Alcoholic beverage service businesses, including bars, taverns, brewpubs, breweries, microbreweries, distilleries, wineries, tasting rooms, special licensees, clubs, and other establishments offering alcoholic beverages for on-premises consumption.
  • Cigar bars.
  • Health clubs, health spas, gyms, aquatic centers, pools and hot springs, indoor facilities at ski areas, climbing gyms, fitness studios, and indoor recreational facilities.
  • Movie and performance theaters, nightclubs, concert halls, bowling alleys, bingo halls, and music halls.
  • Casinos.

The places subject to this Directive are permitted and encouraged to offer food and beverage using delivery service, window service, walk-up service, drive-through service, or drive-up service, and to use precautions in doing so to mitigate the potential transmission of COVID-19, including social distancing.

Read the Governor’s full directive:

COVID-19 Guidance for Businesses – Teton County Health Department

Dear Teton County Business Owners,

The Teton County Health Department is recommending all citizens take steps to limit unnecessary interactions between people. It is important for businesses to continue to provide valuable services to the community while enabling your customers and employees to practice social distancing. The CDC has recommended the following precautions:

  • Actively encourage sick employees to stay home.  Prevent the spread of illness within your business by having a non-punitive, flexible illness policy that allows ill employees to remain at home. Ill employees may have trouble getting a healthcare provider’s note as healthcare facilities restrict services to non-emergency situations. Employees who develop symptoms during work hours should be sent home.
  • Minimize exposure between employees with each other and the public. Consider flexible worksites and flexible work hours in order to reduce contact between individuals. Allowing employees to work from home or to work flexible hours will reduce the chance of spreading illness between employees by reducing the number of people in your business at one time. You should also evaluate what interaction with the general public is actually necessary. You should also provide options to the public who are practicing social distancing, such as doing curbside pick-up for food or changing in-person meetings to phone calls.
  • Provide a hygienic workplace. Employees should always have access to handwashing facilities and frequently touched surfaces (doorknobs, workstations, countertops, points of sale, menus) should be wiped down with a disinfecting wipe multiple times per day. A solution of 1 gallon of water and 1/3rd cup of bleach will be sufficient for disinfecting surfaces.
  • Spread awareness. Use reliable sources to relay accurate information to your employees and customers so they can make informed, measured decisions. The CDC has several one-page fact sheets that should be posted around your establishment. They can all be found here, though we would recommend providing the What You Need To Know sheet to employees and posting the Symptoms of Coronavirus and Stop the Spread of Germs in visible locations. Keep up to date on the CDC’s guidance for employers.  Additionally, a printable flyer on social distancing has been attached.
  • Manage employee stress. Uncertainty about the pandemic can cause stress or anxiety in your workforce. Work with your employees to develop and implement a plan that addresses the above guidance. Employees should know how the business will deal with increased absenteeism and a change in demands in their lives, such as the sudden need for childcare.

Please contact the Teton County Health Department at 466-2562 if you have questions, or would like to discuss any specific modifications that you business can take.  We are happy to help!